Common questions

How do I talk to a live person at the Louisiana unemployment office?

How do I talk to a live person at the Louisiana unemployment office?

If you have filed a claim and still need to speak to a representative, you will need to reach the Call Center at 1-866-783-5567.

How do I reopen my unemployment claim in Louisiana?

Under Unemployment Services from your HiRE dashboard, you can select the option File a claim to reactivate your claim. Once your claim is reactivated, you will have to wait until the following Sunday to begin filing for your weekly benefits again.

How do I register with the Louisiana Workforce?

Go to your local DCFS office and register by using a kiosk located at the office. Click on the LWC link on the kiosk and register. Go to a local LWC Business and Career Solutions Center and register. You may call 1-888- LAHELPU (1-888-524-3578) to get the address of a local LWC office.

How do I claim my weekly unemployment benefits online?

When requesting weekly unemployment benefits online, we strongly recommend using a laptop or desktop computer.

  1. Log in to your UI Online account.
  2. Select Request benefit payment on your account home page.
  3. Follow the prompts to request a benefit payment.
  4. Print the confirmation page for your records.

How do I know if my unemployment claim was approved Louisiana?

If it has been almost a month since you first filed for unemployment and you have not received any notice of determination from LWC, then you should call our Claim Center at 1-866-783-5567, or email us at

How do I get a Louisiana unemployment number?

The application for DUA is the same for “regular” unemployment. The fastest way to file a claim is online through HiRE, You can also call 866-783-5567 during business hours, but please be aware our Call Center is working with limited staff and hold times will be significant.

What is my Louisiana unemployment account number?

If you have already run payroll in Louisiana, your Employer Account Number (sometimes called the State Identification Number (SID), SUTA ID Number, or Unemployment Account Number) can be found on the Liability Letter sent to you by the Louisiana Workforce Commission or on your Quarterly Report of Wages Paid (Form LDOL- …

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