Popular guidelines

What type of education do you need in order to become a telecommunicator dispatcher?

What type of education do you need in order to become a telecommunicator dispatcher?

A high school diploma or GED is all the education that’s generally required for public safety or emergency dispatchers. However, after being hired, a dispatcher must typically undergo several weeks or months of on-the-job training and a probationary period.

What is APCO certification?

APCO’s Agency Training Program Certification, an initiative of Project 33®, provides a way for public safety agencies to certify that their training programs meet APCO American National Standards (ANS). An agency’s curriculum, training materials and supporting documentation are reviewed and checked for compliance.

How do I become EMD certified?

To be EMD-certified, the applicant must also be CPR-certified through the National Safety Council, American Heart Association, American Red Cross, European Resuscitation Council, or equivalent. We recommend this training be completed prior to attending the EMD course.

How do I become a certified dispatcher in CT?

Under all requirements, candidates must achieve a passing grade of 75% or better on the State of Connecticut Telecommunicator Exam, submit proof of Emergency Medical Dispatch (EMD) Certification, submit proof of successful completion of an AT Emergency 911 course, and employer must submit a letter to the DSET …

Is a dispatcher job hard?

Due to the nature of the work, police dispatching can be a very high-pressure job. Dispatchers take many calls throughout their shift, each one of which can be a potentially stressful, time-sensitive or dangerous situation. As a dispatcher, you should also be prepared for listening to difficult situations.

How long does APCO certification last?

two years
The following disciplines require recertification every two years, based on your specific certification expiration dates.

What is APCO P33?

The APCO Agency Training Program Certification (formerly referred to as P33) is a formal mechanism which leads to APCO certification of agency training programs. This certification is based upon an agency meeting or exceeding all requirements addressed in the APCO ANS 3.103.

How long is EMD certification good for?

When you certify or recertify as an EMD, EFD, or EPD, your ETC recertification is automatically renewed. If you are not certified as an EMD, EFD, or EPD, you will need to recertify every two years by completing the recertification requirements described below.

How many hours is EMD training?

During the classroom training, trainees complete the APCO certification for Public Safety Telecommunicator (PST1); NAED’s EMD program, which is 24 hours of training and an exam; and CPR certification. EMD recertification is required every two years.

How much do 911 operators make in CT?

911 Dispatcher Salary in Connecticut

Annual Salary Hourly Wage
Top Earners $34,224 $16
75th Percentile $32,714 $16
Average $45,696 $22
25th Percentile $26,674 $13

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