Common questions

What is just grab?

What is just grab?

JustGrab automatically assigns the nearest vehicle, either a taxi or car, to you at an upfront fixed fare rate, allowing you to know your exact fares even before you book. Grab ensures only vehicles and drivers with the appropriate commercial licenses are allowed to register as GrabCar service providers.

How do I contact Grab Singapore?

How can I reach you? Find out more at grab.com/sg/driver/drive/ or send us an inquiry via this help centre form : Grab@SinMing-Online-Support . Our opening hours are as follows: Monday – Friday: 10am – 6pm.

Where does grab operate?

Grab operates in eight countries: Singapore, Indonesia, Cambodia, Malaysia, Myanmar, the Philippines, Thailand and Vietnam.

Should I tip Grab drivers?

Show your appreciation by tipping your driver. 100% of your tip will go to the driver! You can give a tip after your ride or up to 72 hours after completing a trip via History.

What time is Grab cheapest?

Let’s find out.

  • Before 9AM: Morning Rush Hour. Cheapest: FastGo ($16)
  • 12PM: Lunch Hour. Cheapest: Gojek ($11.40)
  • 4PM: Afternoon Meeting. Cheapest: Gojek ($11.40)
  • 6PM: Evening Rush Hour. Cheapest: Grab ($12)
  • 10PM: Post-Dinner Date. Cheapest: Gojek ($11.40)
  • After 12AM: Late Night Out. Cheapest: Grab ($12)

How do I contact Grab call center?

πŸ’¬ Contact Us from your Driver app

  1. Go to Account (bottom bar) and select Help Centre.
  2. Select Support on the bottom navigation bar.
  3. Scroll down the page, select Call us. You’re all set for us to serve you. πŸŽ‰

How can I chat with Grab customer service?

Simply go to the β€œMessages” tab at the bottom menu bar of the Grab App. Click on the Chat tab, and click the β€œ+” sign on the top right of the screen. This will open a window to select a contact. Select a contact and start chatting.

Who is Grab owned by?

#47 Anthony Tan Anthony Tan is the chief executive and cofounder of Southeast Asia’s dominant ride-hailing app, Grab, the region’s first unicorn. Tan could have had an easy ride with his family’s auto business, run by his father, Tan Heng Chew, but in 2012 he struck out on his own.

How much does Grab cost?

For a 6-seater vehicle, Grab charges a flagdown rate of P60, with P13 to P19 per kilometer. For premium cars, the base fare is at P70 on top of P16 to P23 per kilometer. Grab launched a 100-day campaign geared toward improving driver and passenger experience.

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