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What is DIIT Doe?

What is DIIT Doe?

Often, issues are unrelated to the LightSail app and may require troubleshooting or outreach to the Department of Education’s Division of Instructional and Information Technology (DIIT), which provides support, information, and technology to New York City schools.

How do I get a doe device?

Families that want to request a device should call DOE at 718-935-5100 and choose Option 5 on the menu for help getting a device with internet connection. Or, they can fill out the Remote Learning Device Request form at

Why is my doe iPad not working?

Turn Airplane mode on for 15 seconds Turning on Airplane Mode and then turning it off again will reset your internet connection. Tap the Settings app. Turn Airplane Mode off and wait until the iPad reconnects to the internet (you will see the connected icon in the top right of your home screen).

How do I access iLearnNYC?

Visit Click the blue Sign in button. Enter your 9-digit OSIS number. Enter your date of birth.

How do I get a NYC DOE laptop?

Parents are required to fill out a device request form, one for each child who needs a device. There is no deadline to fill out this request form. Teachers and school staff can submit a request on behalf of their students. Families must fill out the Student Device Loan Agreement.

How do I turn my school iPad into a hotspot?

Set up Personal Hotspot

  1. Go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot.
  2. Tap the slider next to Allow Others to Join.

How do I download apps on DOE on my iPad?

How do I download apps on a district owned STUDENT iPad?

  1. On the iPad, launch the Self Service app.
  2. If you see the app you want to download, click the Install button next to the app.
  3. If you don’t see the app listed, you will need to submit an app request (see below).

Is there an app for iLearn?

iLearn is compatible with the Moodle Mobile app. Download the app: Moodle Mobile for iOS. Moodle Mobile for Android.

How do I create an iLearn account?

Please call a Customer Service Representative at (800) 854-1001. Once your Course Key has been entered, click Login to Your iLearn Account or Create a new iLearn Account. Note, your iLearn Account is separate from your shopping account. You must agree to the terms before proceeding.

How long will zoom be free for schools?

Zoom Free Basic Plan Approved K-12 schools affected by COVID-19 get unlimited minutes and meetings on free Basic Zoom accounts until December 31, 2021.

Are NYC public schools remote learning?

However, New York City has been adamant that the 2021-2022 school year will be fully in-person, with no remote or hybrid option available.

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