Popular guidelines

What is BigPond now?

What is BigPond now?

Since 2013, the BigPond brand has been discontinued and merged with Telstra.

How do I access my BigPond email?

Access to email using your web browser Go to bigpond.com and click on the webmail link • Enter your BigPond username (or email address) • Enter your password, then click ‘Log in’.

Is Telstra mail the same as BigPond?

They are one and the same. Telstra is phasing out the BigPond brand. Just decide which one ([email protected] or [email protected]) that you wish to promote to others.

What happened to BigPond?

The telco has been in the process of shutting down the BigPond brand since late 2013, when it changed its BigPond homepage to Telstra Media branding. Now BigPond webmail will be shuttered in favour of a new service, Telstra Mail, that will replace @telstra.com and @bigpond.com email for home broadband customers.

Why can’t I log into my BigPond email?

If you are still having difficulty I suggest you have your password reset please visit bigpond.com/help/email and select ‘Password reset’.

Will I lose my Bigpond email?

When you disconnect your Bigpond service, all of your associated email addresses will also be cancelled. If you would like to retain your email address, you can join a Bigpond Dial Up service which costs $25 per year. The process will usually take 5 days and you may not be able to access your email within this period.

Where can I Find my BigPond webmail login?

You will still be able to access your My Account and Webmail logins as normal, as well as Google search, but now in addition to a whole new range of entertainment features from Telstra Media! Your Telstra Media account login is still available under ‘My Account’. Your BigPond webmail login is still available under ‘Webmail’.

Is the BigPond email service being shut down?

Telstra has moved closer to the full closure of its long-running BigPond brand after announcing a new Telstra Mail email service that will swallow up BigPond webmail. The telco has been in the process of shutting down the BigPond brand since late 2013, when it changed its BigPond homepage to Telstra Media branding.

What happens if I Delete my BigPond account?

If you you have the old ‘POP’ style of Bigpond account, removing the account from your device will mean that you will delete all of the account’s mailboxes from your device. In particular, you will lose all the ‘Sent’ mail that is stored for this old account.

Is the BigPond Movies brand still in use?

The telco still operates the BigPond Movies brand. Now BigPond webmail will be shuttered in favour of a new service, Telstra Mail, that will replace @telstra.com and @bigpond.com email for home broadband customers.

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