Common questions

What are the 4 Fred principles?

What are the 4 Fred principles?

Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without …

What is the Fred factor summary?

Summary: Fred, the mailman, goes the extra mile in his job to affect the lives of those he serves. Read how to transform everyday tasks into extraordinary opportunities and interactions to become a Fred. The book is written from the perspective of a person who moves to a new neighborhood.

What is being a Fred?

“Fred” is a derisive term used by “serious” road cyclists to describe other cyclists who do not conform to serious road cyclists’ norms with regard to dress and equipment, and appear amateurish to them. The exact qualities that define one as a “Fred” vary widely among regions and cyclists.

When was the Fred Factor published?

June 2002
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary/Originally published

How many pages is the book The Fred Factor?

Product Details

ISBN-13: 9780385513517
Publisher: Crown Publishing Group
Publication date: 04/20/2004
Pages: 112
Sales rank: 57,336

How does the Fred factor impact customer service?

A “Fred” is someone who goes above and beyond the normal call of duty, regardless of recognition or reward. And that’s the key part: regardless of recognition or reward. These employees demonstrate a spirit of service, innovation and commitment. This “Fred Factor” will help you at work and in your personal life.

Who is Fred the Postman?

Fred Shea, aka Fred the Postman, with best-selling author of The Fred Factor, Mark Sanborn. Fred is still actively delivering mail and providing extraordinary value to all those he meets … whether he’s their mailman or not.

What is special about Fred the Postman?

Apart from the fact that he was the first postman to personally welcome me to a new home, he appeared unremarkable. However, Fred the Postman was quite remarkable in attitude with a warmth and sincerity that were apparent immediately. And his dedication to serving his customers made him extraordinary.

Who is Mark Sanborn and what does he do?

MARK SANBORN is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change.

Who is the author of the Fred factor?

In THE FRED FACTOR, Mark Sanborn illuminates the simple steps “each of us can take to transform our own lives from the ordinary – into the extraordinary.

How is the Fred factor a parable of success?

“ The Fred Factor is a powerful, poignant parable of success. It’s about going the extra mile and always doing more than is expected. It is revolutionary, yet simple. It is life changing.”

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